Frequently Asked Questions
Everything you need to know about our home decor and giftware services.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. For other international inquiries, please contact our customer service team for a custom quote.
What is your return policy for home decor items?
We accept returns on unused and unopened items within 30 days of delivery. Please note that seasonal and sale items are final sale and cannot be returned.
What should I do if my order arrives damaged?
If your items arrive damaged, please take photos of the packaging and the product and email them to our support team within 48 hours of receipt for a full replacement or refund.
Are your napkins and paper products eco-friendly?
Yes, our high-quality paper napkins are printed with water-based inks and are biodegradable, ensuring your home entertaining is both stylish and sustainable.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may cancel or modify an order within 1 hour of placement by calling our support line directly.